• Double-click the My Computer icon on your desktop.
• Double-click the Control Panel icon.
• Double-click the Modems icon.
• If you do not have a modem installed in your computer, move straight to Step 2.
• If you already have a modem installed in your computer, you will see the following screen. Click the Add button.

NOTE: The modem listed in this window may differ from what is installed in your computer.

• Do not place a tick in the box titled Don't detect my modem.
• Click the Next button.

• Windows will now attempt to detect your modem by scanning each of the communications ports in your computer.

• Once Windows completes scanning your system for your modem, it will list the type of modem that it found. If the modem listed is not what you have in your computer, click the Change button and move to the next step.
• If your modem is correctly identified, click the Next button then move to Step 8.

• Scroll through the list of manufacturers in the left hand column. If the manufacturer for your modem is listed, click once on that manufacturer. The list of modems will change in the right hand column. If your modem is listed, click on its entry once then click the Next button. Move to Step 8.
• If your modem is not listed and you do not have a disk for your modem, click on Standard Modem Types from the left hand column. Then click once on the modem that most closely matches yours from the list on the right hand side. Click the Next button. Move to Step 8.
• If you have a disk for your modem, click the Have Disk button and move to the next step.

• Insert the disk that contains your modem software into the disk drive.
• Select the correct drive letter and folder that contains the modem software. You may need to use the browse button to change drive letters or folders.
• Click the OK button and move to the next step.

• Once you have selected the correct drive and folder that contains your modem software, you will see the following screen. The file that Windows is looking for is listed in the File name box. There will be a file with the same name highlighted in the list under the file name box.
• Click the OK button.

• Windows will now ask which communications (COM) port you want the modem to communicate through.
• External modems are usually connnected through COM1 or COM2.
• Internal modems are usually connected through COM3 or COM4.
• Select the COM port that you want to use then click the Next button.

• Your modem software has now been installed. Click the Finish button to finalise the settings.

• Click the OK button to close the Modem Properties window.